Privacy Policy
Advexa (advexa.co) makes static Meta ads for brands. This policy says what we collect when you use the site or buy from us, what we do with it, who helps us process it, and how to reach us about it. Questions and requests go to hello@advexa.co.
What we collect
Your email address and name, to run your account and send order emails. The business details, website addresses and brief answers you submit. The research, ads and files we produce for you. Payment status from Stripe; card numbers never reach us. Standard server logs (IP address, browser, pages requested) kept for security and debugging.
How we use it
To deliver what you bought, sign you in with one-time codes, email you about your orders, answer support requests and improve the service. We do not sell personal information. We never publish your ads, research or brand name without your written permission.
Who processes it for us
Stripe (payments and subscriptions), Resend (email), Anthropic and OpenAI (AI processing of brief content and generated creative), Foreplay (public advertising data), Vercel (hosting), Supabase (database), Cloudflare (storage and DNS) and Inngest (background jobs). Each processes data only to provide its function to us and under its own privacy terms.
Advertising and analytics
The marketing site uses the Meta Pixel and Meta’s Conversions API to measure our own advertising: page views, checkout starts and purchases, sent to Meta with an event identifier so the same event is not counted twice. Meta’s use of that data is governed by Meta’s privacy policy, and you can limit it through your Meta ad settings and your browser’s cookie controls. The customer and admin apps carry no advertising pixels.
Public data about brands
Our research reads publicly available web pages, customer reviews and public advertising libraries. We quote public statements with attribution and collect no personal information about consumers beyond what they have published themselves.
Retention
Account and order data are kept while your account is active and afterwards for as long as tax and legal obligations require. Generated ads and research stay available in your account so you can download them again; ask us and we will delete them.
Your rights
You can ask us to show, export, correct or delete the personal information we hold about you by emailing hello@advexa.co; we answer within 30 days. Australian residents have rights under the Privacy Act 1988 and the Australian Privacy Principles, EU and UK residents under the GDPR and UK GDPR, and Californian residents under the CCPA.
Cookies
A strictly necessary session cookie keeps you signed in. Stripe sets its own cookies during checkout to prevent fraud. The Meta Pixel sets advertising cookies on the marketing site as described above.
Changes
When this policy changes we update the date at the top; material changes are also emailed to customers with an active account.